HISTORY & MISSION
Company founder, Mike Shea, began his work in the fire apparatus industry in the late 1980’s. He then founded Shea and Sons Emergency Vehicles in 1991 with the firm commitment to being an honest, diligent, and reliable sales representative.
These ideals have formed the basis for Shea and Sons success over the past 18 years. Our goal is to represent and offer a wide variety of apparatus and products throughout the fire and EMS industry. Our mission is to work closely with our customers to develop a good working relationship, so that we may ultimately deliver a quality vehicle that meets or exceeds your expectations. Mike Shea was a member of the fire service for 32 years. During his time, he also spent 8 years as an engine operator and 17 years as a captain. He gained valuable first-hand knowledge and insight into the requirements necessary to produce a quality vehicle that is safe, reliable, and meets the specific needs of each department. Over the years, Mike has spent many hours imparting this wisdom to his sons, so that they could also become a valuable customer resource. Shea and Sons Emergency Vehicles is stronger than ever! We remain committed to the principles of honesty and integrity when working with our current and potential customers.
 |
OUR TEAM
Call Us @ 1800-779-3484
Fax 408-365-8860
S&S SALES CONSULTATION CYCLE
Step 1 - Consultation Phase
Prior to bid, we will assist you in assessing and determining your needs and guide you through the pre-specification process.
Step 2 - Specification Development Phase
We will work with you to develop and create custom specifications that meet your department’s requirements
Step 3 - Purchase Phase
You will be provided with a timely and thorough bid package.
Step 4 - Production Phase
You will receive timely updates on the status of your vehicle during construction. We will personally escort you to our manufacturing facility for inspection tours.
Step 5 - Delivery Phase
We will deliver your vehicle and provide thorough training on all aspects of maintenance and service.
Step 6 - Post Delivery Phase
You will receive semi-annual call backs to check on your satisfaction level and to address any questions or concerns you may have.
|
